At Mybrandsilver, customer satisfaction is our top priority. We stand by the quality of our products and want you to be completely satisfied with your purchase. If for any reason you're not completely satisfied, we're here to help. Please familiarize yourself with our Return & Exchange Policy below.


Returns

We provide a FREE 30-day return and exchange policy. If for any reason you're not completely satisfied with your purchase, you can return the item(s) within this period for a full refund, subject to the following conditions:

The item should be in its original packaging.

The item must be without any breakage or signs of being worn out.

The product should look unused with no damage.

Please note, we cannot accept individual items from a bundle for return. The entire set must be returned together.

Unfortunately, we cannot accept returns on engraved, personalized, or monogrammed products.


Refund Method:

Credit Card: Refunds typically take 3 to 5 business days to reflect in your account.